Privacy Policy

Kiranzo (“Kiranzo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, or any of our digital services. If you do not agree with this Privacy Policy, please stop using our services immediately.

1. Information We Collect

• Personal details: Name, phone number, and address when you create an account or place an order.
• Payment information: When you make a purchase (we don’t store your payment details; handled securely by payment partners).
• Usage information: How you use our website, including your device type, IP address, and pages visited.
• Location (optional): If you allow access, we use it to show nearby stores and delivery options.

2. How We Use Your Information

• Process your orders and deliver products.
• Communicate with you about your purchases, offers, or issues.
• Improve our products, services, and user experience.
• Show you personalized offers and promotions.
• Comply with legal requirements and protect against fraud.

We never sell your personal data.

3. Sharing Your Information

We only share your information when necessary — with delivery partners, payment gateways, and support teams — or when required by law. All partners handle your data safely and responsibly.

4. Data Security

We use reasonable technical and organizational measures to protect your data. However, no online system is completely secure. If you believe your data has been compromised, please contact us immediately at customer.kiranzo@gmail.com.

5. Data Retention

We keep your information only as long as necessary to provide our services or as required by law. When data is no longer needed, we delete it securely.

6. Cookies and Tracking

We use tools to understand how our website is used and to improve your experience. We do not use cookies to personally identify users, and we do not sell or share this information for advertising. You can manage cookies in your browser settings.

7. Third-Party Services

Our platform may contain links or features from third-party websites. Their privacy policies apply when you use those services. We are not responsible for how they collect or use your data.

8. Your Rights

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request details of the data we hold by emailing customer.kiranzo@gmail.com.

9. Children’s Privacy

Our services are not intended for anyone under 18 years old. We do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last Updated” date above. Please check back regularly for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at customer.kiranzo@gmail.com.