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Delivery Policy
Version 1.0 | Last Updated: 30th Oct 2025
1. Delivery Areas
Kiranzo currently delivers to selected locations of Bengaluru City, Karnataka.
2. Delivery Time
Orders placed between 7 AM to 11 PM are usually delivered within 15–45 minutes, depending on item availability and traffic conditions. Orders placed after hours will be delivered the next day or when the store is open.
3. Delivery Charges
Delivery of all orders on Kiranzo is free.
4. Delays and Exceptions
We always aim to deliver on time, but delays may occur due to:
- Weather conditions
- Traffic restrictions
- Stock availability
- Unforeseen operational issues
If your order is delayed, our support team will notify you via WhatsApp, SMS or call.
5. Failed Deliveries
If the delivery attempt fails due to an incorrect address, unavailability, or unreachable contact number, the order will be marked as cancelled and may not be eligible for a refund.
6. Contact Us
For delivery-related concerns, please contact us at:
📞 7406276267
📧customer.kiranzo@gmail.com